TERMS & CONDITIONS — Zakkas99
Effective Date: 01 January 2025
Welcome to Zakkas99 (“Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please stop using the Website immediately. These Terms outline your rights, responsibilities, and the rules that apply when you use or shop on our Website.
1. Definitions
• “Website” refers to zakkas99.com.
• “User” means any individual who visits, browses, or makes purchases on the Website.
• “Products” means all items listed and sold on the Website.
• “Services” includes browsing, purchasing, customer support, and all other features available on the Website.
2. Eligibility
• You must be at least 18 years old to use this Website.
• By using the Website, you confirm that you are legally capable of entering into online purchase agreements under Indian law.
• If you use the Website on behalf of a business, you confirm that you are authorized to bind that business to these Terms.
3. Registration & Account
• Certain features may require creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and updated information during registration.
• We may suspend or terminate accounts that provide false information or violate Website rules.
4. Use of the Website
Users must comply with all applicable laws. You must not:
• Engage in fraudulent activity
• Interfere with the Website’s operation (hacking, malware, automated scripts, etc.)
• Copy, reproduce, or use Website content for commercial purposes without permission
5. Product Information & Pricing
• We aim to provide accurate descriptions, images, prices, and availability details.
• Slight variations in color or appearance may occur due to lighting or screen differences.
• Prices may change without notice, but confirmed orders will not be affected.
• All prices are in INR and may include applicable taxes.
6. Orders & Payments
• When you place an order, you agree to purchase the Products in accordance with these Terms.
• We may accept or cancel orders due to:
– Product unavailability
– Incorrect pricing or technical issues
– Suspected fraudulent activity
• Payments must be made through the available secure payment methods.
• We do not store full payment card details; all payments are processed by trusted gateways.
• High-value orders may require advance payment or verification.
7. Shipping & Delivery
• Estimated delivery timelines are shown at checkout but may vary due to courier delays or unforeseen issues.
• We are not responsible for delays caused by external factors.
• Once an order is marked “delivered,” the risk of loss passes to the User.
• Incorrect addresses provided by the User may result in failed or delayed delivery.
• Do not share delivery verification OTPs before physically receiving your package.
8. Cancellations, Returns & Refunds
Cancellations
• Users may cancel an order only before it is shipped.
• Once shipped, cancellation is not possible.
• We may cancel orders due to stock issues, pricing errors, or security concerns.
Returns
• Returns are accepted only for defective, damaged, or incorrect Products.
• You must notify us within 3 days of delivery to request a return.
• Returned items must be unused and in original packaging.
Refunds
• Refunds are processed after inspection of the returned item.
• Depending on the payment method, refunds may take 7–10 business days.
• Refunds are credited to the original payment method.
• A detailed version is available on our Refund Policy page.
9. Intellectual Property
All content on the Website—including text, images, graphics, logos, icons, and software—is owned by Zakkas99.
Users may not copy, modify, distribute, or reuse Website content without written permission.
10. Privacy
Your use of the Website is governed by our Privacy Policy.
By continuing to use the Website, you agree to how your personal information is collected and processed.
11. Limitation of Liability
Zakkas99 is not responsible for any direct, indirect, or incidental damages arising from:
• Use or inability to use the Website
• Errors or inaccuracies in product information
• Delayed delivery
• Unauthorized access to your account or data
Our total liability is limited to the amount paid for the specific Product involved.
12. Indemnification
You agree to indemnify and hold Zakkas99 harmless from any claims, losses, damages, or liabilities resulting from:
• Misuse of the Website
• Violation of these Terms
• Infringement of any rights or applicable laws
13. Governing Law
These Terms are governed by the laws of India.
Any disputes will be handled under the jurisdiction of the courts located nearest to our operating region.
14. Updates to Terms
We may update or revise these Terms at any time.
Continued use of the Website after updates means you accept the revised Terms.
Users are encouraged to check this page periodically.
15. Contact Information
For questions or concerns regarding these Terms, contact us at:
Email: contact@zakkas99.com
Phone: +91 7977528693
Office Hours: Monday – Saturday, 9:30 AM – 6:00 PM (except public holidays)